| Ideas to help Maytag cut costs | |
| Date | May 31, 2005 |
| Section(s) | Opinion |
| Brief | |
| To the Editor,
This letter is a reply from an actively employed Maytager to the letter that was published on Thursday, May 26, from Lori Church. I agree with her when she stated that if Mr. Hake wants to really cut costs in Newton at the Maytag plants, he needs to meet face to face with his employees. No one knows better than we how we can cut costs in our factories. Yes, we do have some ancient machinery in the plants, and yes, they do cost a lot to keep running. Sure we would like to work in a brand new plant with the best machinery available. After he would meet with us, then he would have to listen to us, not just blow us off! Where I part ways with Lori is her statements about the people on “medical restriction.” I would estimate that 99.9 percent of these people (of which I have been one) do not purposely injure themselves so they can just “sit around and do nothing.” Yes, not being a productive member of the Maytag “Team” hurts us all, but if we didn’t have so many repetitive motion-type jobs and ergonomically incorrect jobs, there wouldn’t be so many of those types of injuries. If Mr. Hake really wants to cut costs, tell him to stop making our die cast parts in Mexico. Having worked at the Northeast Marching Center (NEMC or Plant 8 to those who work at Maytag) since 1989, I have never seen so much die cast scrap! We truck it here from Mexico, sort out the junk (maybe 50 percent of it) then truck it back to Mexico to be reground, melted and made into more junk to bring back up here. There are many more items that we are trucking all over the country that I could go into but due to space limitations I won’t. I, and many of the present day Maytagers I know, feel, that Lori Church owes all the hard-working people in the plants an outright apology. I would say to her, when you know what you are talking about, then you can feel free speak out. Unless that is the case, keep your opinions to yourself. We already have enough troubles as it is. Twenty years and counting. Patrick L. Blythe Reasnor |
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Archive for May, 2005
Ideas to help Maytag cut costs
May 31, 2005Listen to the workers on how to improve Maytag
May 25, 2005| Listen to the workers on how to improve Maytag | |
| Date | May 25, 2005 |
| Section(s) | Opinion |
| Brief | |
| To the Editor:
If Mr. Hake is really serious about wanting to keep Maytag in Newton, there is one main thing he needs to do. He needs to meet with and listen to the workers on the factory floor. Who better than them to tell you how and where to cut cost in the factory? They can show him why it is the highest-cost manufacturing plant. Has he seen the ancient equipment that the employees are forced to work with and try to keep running? They don’t have the pleasure of working in a brand new building with up-to-date equipment like they do in Mexico, but yet only get paid a couple of bucks an hour. They do the best they can with what they are forced to work with. If he is wanting to cut cost, maybe he could go in there (Maytag) and get rid of all the “dead weight.” I think he would be very suprised at how many employees that are there (and I cannot say work) that are on some kind of restriction. If nothing can be found that their restriction allows them to do, they sit around for eight hours and get paid for it. Do you see a problem here? If they cannot do the job they were hired to do, get them out of there. You would be doing three things at once. 1. Getting rid of “dead weight;” 2. Saving money by not paying them for not doing anything; 3. By cutting them out, you would be saving somebody’s job that is there doing their job and working hard, not sitting. Mr. Hake, give the factory workers a chance to voice their opinion. Listen to them. I think you would be greatly suprised on how smart they are and some of the ideas they can come up with to save their jobs and keep Maytag in Newton and save the company money. And you in turn, talk to them in person and be open and honest with them. All they want is to know what is going on. What a win-win situation all the way around. Lori Church Newton |
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Preemptive warning
May 13, 2005| Preemptive warning | |
| Date | May 13, 2005 |
| Section(s) | Columnists |
| By Peter Hussmann Editor | |
| Two weeks ago, Maytag fought back from the negative press coverage it was receiving over its first quarter results by sending a note to employees that the situation was not as dire as being said by some in the media. The quarter saw a profit, market share gains had been made and efforts were under way to address additional cost and structure problems within the company, the letter to employees said.
The company took the issue a step further last week by writing a cautionary note to employees about potential inaccuracies in a not-then-released news report on the company — a sort of preemptive warning of potential fallacious reporting. I mention this only because the company urged employees to “please feel free to make copies of this document and share them with your family, friends and neighbors who may have an interest in understanding the real truth about Maytag.” Well, I do, someone did and here you go. “As you are well aware,” the memo to employees went, “since Maytag reported its first quarter sales and earnings, the corporation has been inundated with negative media coverage, much of which has been inaccurate. As employees, this has been understandably distracting and possibly even confusing — that’s why we have been attempting to set the record straight with the right information that you deserve to have. “In the spirit of that effort, we are letting you know in advance that we anticipate that The Des Moines (Register) will carry a large story on Maytag in its Sunday, May 8, edition. Given what we know about the reporter’s focus, we expect that this article might also contain inaccuracies … of the facts concerning our business and our future.” The accompanying note signed by CEO Ralph Hake goes on to say many of the same things mentioned in last week’s column — Maytag is profitable, has many new products in the pipeline, it intends to “move swiftly and aggressively to bring our costs more in line with our competitors in terms of production, benefits and wages,” plans to meet with unions in hopes of negotiating “substantial changes that will reduce manufacturing costs at certain plants” (i.e. Newton and North Canton) and it expects to prove its critics wrong. Again, more interesting spin coming out of the Newton headquarters in response to the recent negative press. —— DURING THE SHAREHOLDER’S meeting on Thursday, one person asked why Maytag did not attempt to follow the lead of Harley Davidson and attempt to position itself in the same American icon mold. Good idea, Hake agreed, but for a couple of problems. First, he noted to reporters at a press conference following the meeting, is that Harley Davidson is sold to buyers through dedicated retail outlets. Maytag products, however, are sold at the wholesale level to numerous big box retailers which have leverage in negotiating prices at the same time demanding a full spectrum of product price points for consumers. While Maytag is able to get premium prices for several of its product lines, just like Harley Davidson, the differences between the “utilitarian” products Maytag produces and the recreational products Harley makes separate the products to such a degree that Maytag is not able to solely play the American icon game available to the Milwaukee-based motorcycle company. MR. HAKE ALSO MADE a comment during this discussion that gave me pause and likely will be the subject of some additional newsprint in the coming months. Whereas Harley Davidson has been able to generate a cooperative understanding with its unions in bringing product to market and facing its competitive pressures from foreign-made road bikes, Maytag has “chosen to have conflict when necessary” with its unions to address its production cost concerns, he said. The CEO did not expand on the comment during Thursday’s brief meeting with reporters — and to be fully forthright, no follow up questions were asked about the comment — but I assume (and you know what that means) the collision course between the realities of manufacturing in America today and the union’s long-held place as the protector of the dignity of the American worker may not be able to be diverted. Hopefully, that will not be the case. |
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Ralph fights back
May 6, 2005| Ralph fights back | |
| Date | May 06, 2005 |
| Section(s) | Columnists |
| By Peter Hussmann Editor | |
| Ralph Hake appears to have had enough. Last week, the CEO attempted to stop the bleeding and reassure workers that Maytag was not on the final rinse cycle.
In the week following the release of Maytag’s first quarter results — where earnings were off 80 percent from the same period a year ago — Hake stood by as business analysts took turns telling shareholders their take on the reasons for Maytag problems, which pushed stock prices to 15-year lows. “Apparently there’s a new washing machine setting: the tailspin cycle,” wrote David Meier on the Motley Fool investment Web site. “On Friday, Maytag found that setting a bit harsh on the threads, as its shares fell $4.21, or 28 percent, to $10.89.” “Last Friday, Maytag Corp., shocked investors by missing first-quarter profit estimates by a proverbial country mile and slashing its outlook, and then suffered the indignity of having its bonds downgraded to junk status and questions raised about the long-term viability of this American icon,” wrote Angela Barnes under a headline titled “The Maytag repairman sure has his work cut out.” “With sales flat, retailers starting to drop its products and debt load weighing the company down, one analyst figures Maytag “is a 2-inch putt from bankruptcy,” wrote Michael V. Copeland in “Business 2.0.” “We believe it may be too late to salvage this company as an independent player in the major appliance business,” analyst David MacGregor wrote in a report. And analyst Nicholas Heymann likely put Mr. Hake over the edge when he wrote to investors that “nobody ever wants to see a great company slip away to irrelevance and possibly cease to exist. Maytag’s franchise in the market simply seems to be slipping away faster than the company has the resources to rebuild and recapture it.” Stop Already, Hake seemed to Say. In a letter to Maytag employees written late last week — and circulated fairly widely in the community this week — Mr. Hake put his spin on the factors causing Maytag’s stock drop and the company’s continuing plan toward a business turnaround. “Many of the analysts’ reports that have been written following our release of earnings have not been favorable,” the letter to Maytag employees states. “This is concerning for a number of reasons. First, it is important to remember that the basic role of analysts is to study the financial performance of a company and then recommend to investors whether to ‘buy,’ ‘hold’ or ’sell’ its stock. Those that recommend ’sell’ do not usually make positive comments. “As a publicly held company, we must realize that we are subject to criticism — and I respect the thoughts of those whose job it is to write about our business. “However, in reviewing much that has been written about us recently, I believe there to be a real lack of understanding of our situation and solutions to our issues. With respect to the analyst community, I would challenge many of their opinions and comments as being speculative or extreme. The mere suggestion by an analyst report of Maytag possibly entering into bankruptcy is totally misleading and inappropriate. What is true is that we are a profitable company with strong cash flow that is reducing our debt each year.” OK, no blood pours from the nose of any analyst from that retort, but Mr. Hake can be seen standing up to the onslaught just the same. The Maytag CEO goes on to try to calm nervous employees. “I know that people are concerned so I feel that it is important to provide you with my perspective and appropriate context,” Hake wrote. “It’s important that you understand a few facts. As I emphasized during our recent meeting session, our overall performance during the first quarter really wasn’t as bad as the headlines suggest. Our sales were down, but we must remember that the common Wall Street barometer measures only a year-over-year comparison, and we did very well in the first quarter 2004. Our sales trends are showing improvement. “I believe the real reason for most of the negative press is due to our lower earnings-per-share (EPS) guidance for the remainder of the year. We lowered our outlook on the remainder of 2005 because of the fact that we did not see the pricing actions that we took in January providing us with the top-line boost that we had anticipated, as well as the higher fuel and energy-related raw material costs that we continue to face.” Hake goes on to dismiss specific claims made by analysts. He says Maytag market share gains show “consumers believe in, and are buying, our brands.” Company “debt levels are down $126 million from the prior year.” Standard & Poor recently gave Maytag a “stable” outlook, a “vote of confidence,” according to Mr. Hake. Further, Maytag plans to introduce some 30 new product launches under the One Company organization in the coming months, he said. While the letter appears to be directed to employees company-wide, Mr. Hake makes a couple of comments of particular importance locally. However, the specifics behind the comments are unclear and give little insight for the future of operations in Newton. “We have identified several initiatives associated with manufacturing, retiree health care and raw materials that will allow us to further bring our costs in line,” Hake wrote. “We are moving forward on a new credit agreement to fund our manufacturing restructuring and refinance our 2006 debt maturities.” Mr. Hake tries to end on a reassuring note. “Clearly our business message to our external audiences is interpreted in a skeptical and sometimes negative manner,” he wrote. “In the end, however, we must realize that our actions will speak louder than any words possibly can. We must continue to demonstrate sequential, quarter-by-quarter improvement in sales, market share and profitability. “Looking forward, let’s not allow ourselves to become distracted by inaccurate headlines. I encourage you to stay focused and to continue to support our customers and your co-workers who may have a more direct impact in the marketplace. As I said in the employee meeting, sell more or help those who sell, to sell more. Together, we’ll continue work toward our business turnaround and give our critics something they can really write about.” |
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